Device Info
Overview
This page is a listing of device details, primarily gathered from the monitored device, and shows details of devices as gathered by Highlight. All devices in or beneath the folder selected in the Network Explorer tree are shown. Click on any line to view more details on that device and any associated watches or to run a technical test for current device information. Technical details are updated every 4 hours for most devices.
Panel header
The total number of devices is shown in brackets.
Download
Download the information to a CSV file
Maximise or restore the window
Open the information in a new window
Column headers
Sort the list by clicking on a column header which will then show an arrow to indicate ascending (▲) or descending (▼) sort order. If no arrows are visible it is not possible to sort the list using this criterion.
Name
the device's hostname
IP Address
Vendor
the manufacturer
Type
hardware model if known
SysLocation
the system location configured on the device which may be empty
Location
the location (in the Network Explorer tree) where this device was found
Path
the folder path for the location
System Description
additional information about the device such as the full or partial OS description of the device detailing the current firmware or software version. Hover over the text to see the full information.
Supports
the capabilities of the device in terms of the Highlight features that can be enabled on it
Last Checked
the time in UTC when Highlight last received an update of this information
Last Restarted
the time in UTC this device was last restarted or rebooted
Licence
Serial Number
displays the device serial number in blue if known and otherwise displays [Unknown]. Hover over the serial number for more details.
SIM ICCID
for Cisco physical devices, the identifier of the SIM card if one is installed in the monitored device
SysContact
the contact information configured on the device which may be empty
The same device can appear multiple times, either if it is used in more than one location, or if it used in the same location but with different SNMP community strings. The first 1,000 devices in the selected sort order are shown. You can download the complete result set as a CSV, or see a smaller result set by navigating to a subfolder using Network Explorer.
Controller device specifics
Details are updated every 10 minutes
All discovered SD-WAN devices show in Inventory, even if they don't have any watches
To avoid multiple rows for a device with more than one IP address, only the IP address of the first watch is shown
When tech testing a device with more than one IP address, the first watch details are used
Last Checked is last updated
Last Restarted is available for Cisco Catalyst but not Cisco Meraki or Fortinet devices
Licence expiry details are available for Meraki but not Cisco Catalyst or Fortinet devices
Last updated
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