AP Access Point

Overview

For an Access Point (AP), this section shows graphically the volume in and out for the selected time period (day, week, month) and date. It also shows CPU if available and the availability of the AP.

WiFi Access Point Chart

For additional WiFi charts, refer to:

Colour coding

When viewed for today only, each section on the Details page gives an indication if it is currently alerting and thus impacting the associated heat tile colour. Find out more about colour coding.

Volume In/Out description

A vertical bar is drawn on the chart for each poll (typically every five minutes).

Highlight does not change the colour of heat tiles nor send alerts for volume. Note: Volume may not be available, depending on the equipment manufacturer.

Vertical axis: Scaling adjusts depending on data

Horizontal axis: Adjusts according to the selected time period to show "hours" in day view and "days" in week and month views; redraws if the time zone is changed at the top right of the Details page

Time periods

Highlight displays the values for each data point in the time period:

Day

Shows multiple data points per hour (one for each polling period, usually one to five minutes)

Week

Shows 24 data points per day (every hour), Maximum for each hour is shown

Month

Shows 6 data points per day (every 4 hours), Maximum for each 4 hour period is shown

For any time period, hover on a point to see date, timestamp, volume in/out, CPU and availability status. If hovering on a week or month, there may be multiple availability states in the time period. See the Availability section for more detail.

CPU

CPU utilisation is shown as a grey line if unavailable or a thicker green line up to 50%. Hover on the chart to see timestamp and precise values. Above 50% it's shown in coloured blips:

Colour
Grey line
Green line
Green
Amber
Orange
Red

CPU util

0%

Up to 50%

51% to 65%

66% to 80%

81% to 95%

96% to 100%

Highlight does not change the colour of heat tiles nor send alerts for CPU utilisation. Note: CPU utilisation may not be available, depending on the equipment manufacturer.

Availability

Coloured blips, with the priority and meaning shown below, are drawn on the Availability line.

Priority
Blip Colour
Issue

1

Red

AP reported as Down

2

Maroon

AP taken out of service. If the access point has been shut down deliberately on the controller.

3

Blue

No data, controller is not contactable

4

Turquoise

The radio frequency has changed channel between polls

5

Green

AP is up

Week/Month: Priority on availability states

For week or month, if more than one availability event occurs during the time span (one hour for a week, 4 hours for a month), then only one blip is shown on the Availability line using the priority shown in the table above.

All availability events for the time span are listed in the tooltip when hovering on a point.

Zoom options

There are two methods to zoom in on charts: drag and click. Find out more about zoom options.

Background colours

Grey backgrounds indicate non-business hours and purple backgrounds indicate maintenance periods. Find out more about background colours.

Path to WiFi Controller

From the AP Details page, hover on the controller icon to view the path its location

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