Network Explorer

Overview

The Network Explorer panel, or Highlight "Tree", provides navigation to monitored services arranged into folders and locations and between Highlight systems if services are provided by more than one provider.

1 - Highlight logo

The Highlight logo links to the user's Home page

2 - Domains drop-down

Providers can choose whether consumers accessing their provider domain URL can switch to other domains or not. It is also possible for consumers to create their own domain to monitor services from providers who don't currently offer Highlight.

With domains you can use the drop-down to switch between your own services and those from other providers (CowCom and NTR in this example).

Read more about domains.

3 - Search and panel controls

Search: Find folders, locations, devices and controllers Find out more about searching

Collapse: Collapse the tree, also, once the tree is collapsed:

Expand: Expand the tree (only visible if the tree is collapsed)

Centre section

1 - Network tree controls

The controls only appear when your cursor hovers anywhere over the left panel

CollapseClose all open folders (only appears on hover) ReloadReloading the tree collapses all but your current selection and updates the tree structure for folders or locations that have been added, moved or removed; the icon only appears on hover

2 - Favourites

Favourites are locations or folders that appear at the top of your Network Explorer tree for quick access. It's also possible to send alert emails on your favourites and run a report on your favourites.

See the Favourites page for full details

3 - Main Network tree

See your entire network as folders and locations

Folders

Can contain locations and subfolders

Use the triangle to expand/collapse a folder. Note: clicking on a folder or location opens the Status Heat Tiles page for that folder or location.

[n]The number of devices if greater than 1 in or below this folder, for details see Reporting Inventory.

Grey indicates a folder with no activated devices. See the folder "Decommissioned" in the image. Note: there may be devices in Pending awaiting activation.

Locations

Contain individual monitoring tasks (watches)

Grey indicates a location with no activated devices. See the location "Seoul" in the image. Note: there may be devices in Pending awaiting activation.

Bottom section

What's new: Click to see new features in place of the usual tree of folders and locations. A red background dot indicates new information is available. Once viewed, the red dot disappears until the next update.

Feedback: Opens an on screen simple message for passing information to the system provider