25.5 - May 2025

Release Notes 25.5 for May 2025

Summary

25.5 includes these enhancements:

• The SLA Compliance report has been updated to optionally include Site Availability

• Cisco Meraki switches can have up/down status only

• Our new Insight UI is available to all users

Site Availability figures reflect SLA Now excluded events

In this release, we combine two powerful Highlight features: SLA Now and Site Links

Use SLA Now to exclude events and adjust availability figures.

Adjusted availability percent increases following the exclusions

Use Site Links to consider the availability for a location as a whole. Find out more about Site Availability.

From 25.5, the SLA Compliance report can include Site Availability showing the operational and adjusted figures.

Cisco Meraki switches with up/down status only

Following user feedback, we've now made the additional port summary and critical port details optional for Meraki switches.

Cisco Meraki Controller - Switches tab

Use Enabled to discover switch devices and switch watches with up/down status (Stability) only. This is the default.

Use Enabled with port detail to discover switch devices and watches as above but with extra detail on individual ports and the option to set some as critical. Find out more about critical ports.

Insight UI

In this release, our new and improved user interface is available to all users.

• A refreshed modern colour palette

• Optional dark mode

• Improved accessibility experience

Find out more about Insight UI.

Bug fixes

• Cisco Meraki Cellular: Resolved a validation error which prevented changes to the watch.

• Cisco Catalyst SD-WAN: Resolved an issue with discovery and poll intervals.

• Switches: Ports now appear on the Critical Ports dialog.

Service description

The Highlight Service Description document concisely describes how Highlight works and its key features. It was last updated for 25.1 and is available on the Help & Support Centre.

Browser compatibility

All Highlight releases are tested on the current version of:

• 

  Chrome

• 

  Edge

• 

  Firefox

Find out more about Highlight supported browsers.

Get in touch

More details on all of Highlight’s features are available on the Help & Support Centre or contact us for assistance.