# User Report

### Overview

Use these options to generate a CSV report showing either user or watch details. The report will include details for the folder currently selected in the Network Explorer tree and any subfolders. A report cannot be run when Favourites is selected in the Network Explorer tree. These options are only visible if you have the permission **View Admin reports.**

### User Report

<table><thead><tr><th width="121">Field</th><th>Description</th></tr></thead><tbody><tr><td><strong>User</strong></td><td>the user's name eg 'Alex Baker'</td></tr><tr><td><strong>Email</strong></td><td>the user's login email eg 'alex.baker@kfv-services.com</td></tr><tr><td><strong>Folder</strong></td><td>the user's folder name</td></tr><tr><td><strong>Login Count</strong></td><td>the number of times the user has ever logged in successfully</td></tr><tr><td><strong>Last Login</strong></td><td>the date and time in UTC of the user's most recent login</td></tr><tr><td><strong>Permissions</strong></td><td>a string representing the user's privileges eg 'ESWRC' - see separate <a href="#permissions-table">Permissions table</a></td></tr><tr><td><strong>Date Created</strong></td><td>the date the user was created in Highlight</td></tr><tr><td><strong>Date Expires</strong></td><td>the expiry date of the user</td></tr><tr><td><strong>Path</strong></td><td>the full path, starting from the logged-in user's home folder, to this user's home folder or location</td></tr><tr><td><strong>Department</strong></td><td><p>the user's department if completed at first login or after via the <a href="/pages/RYeq3JEjwJcosgHxPIVh#getting-started">Getting started dialog</a> or <a href="/pages/RYeq3JEjwJcosgHxPIVh#my-account">My Account page</a>, otherwise blank if not completed. Available options include:</p><p></p><p>Operations/Service Desk</p><p>Service Management</p><p>Sales/Account Management</p><p>Network Engineering</p><p>Finance</p><p>Service Delivery</p><p>IT Management</p><p>Other</p><p></p><p>Knowing a user's department enables Highlight to tailor their experience so it is most suited to them and to keep them informed about the most relevant Highlight features</p></td></tr></tbody></table>

### Permissions table

<table><thead><tr><th width="71">Letter</th><th>Permission</th></tr></thead><tbody><tr><td><strong>A</strong></td><td>Approve new watches</td></tr><tr><td><strong>B</strong></td><td>Manage billing points</td></tr><tr><td><strong>C</strong></td><td>Manage folders/locations</td></tr><tr><td><strong>E</strong></td><td>Manage users</td></tr><tr><td><strong>F</strong></td><td>View 'Logins' report</td></tr><tr><td><strong>G</strong></td><td>Manage applications</td></tr><tr><td><strong>H</strong></td><td>View heat tiles only</td></tr><tr><td><strong>M</strong></td><td>Manage maintenance</td></tr><tr><td><strong>R</strong></td><td>View Admin reports</td></tr><tr><td><strong>S</strong></td><td>View pending list</td></tr><tr><td><strong>U</strong></td><td>Activate new watches</td></tr><tr><td><strong>W</strong></td><td>Edit watches</td></tr><tr><td><strong>X</strong></td><td>Manage authentication</td></tr></tbody></table>


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