# Grid View ### Overview Available for locations only, see your services in a grid with underlay, overlay and LAN services in their own section. Refer to [the Heat Tiles page](/status/network/heat-tiles.md) for information on location tiles.

Grid View showing cells in various green, amber and red states

### Display options #### Refresh Options The Status Heat tiles page refreshes every 180 seconds by default, with auto-refresh on. Alternatively, switching auto refresh off will keep the page in view constant until you select a different position in the network explorer tree.

*** Use the options panel to group or filter rows.

Filter button closed — Filter button - closed

Filter button open — Filter button - open

**Options panel** Open the options panel using the button. When the options panel is open the button changes to bold. If you close this panel, it will be closed when you next log in. Reset all filters If any settings have changed from default, the "Filter reset" button is enabled (bold). These options revert to default when you next log in but tile size remains as previously set. #### Locations

**View** Tiles and Grid buttons are available if grid view has been enabled on the selected folder in the tree. Otherwise, the buttons are hidden and you see location tiles only.

By default show location tiles - find out more about [tiles view](/status/network/heat-tiles.md#display-options).

Optionally view locations in a grid {% hint style="info" %} Your selection of Tiles or Grid will be remembered when you next log in {% endhint %}

Grid view - with group by folder enabled

**Display** #### **Group by folder**

All locations below the folder selected in the tree are shown unless this option is checked. Multiple locations are shown as a single folder which simplifies the view for large networks. The overall number of issues is shown and can be filtered by stability, load or health. Click a folder row to drill down to subfolders and locations. The state of this checkbox is remembered for the rest of the session but resets to unchecked when you next log in. **Hide empty columns**

If a column in the Grid is empty (meaning it contains no watches) then check this option to hide the column. Navigating to another location or folder in the tree may unhide a column if it then contains watches. The state of this checkbox is remembered when you next log in. **Issues**

By default, all issue types are shown: stability, load and health. Use these icons to hide or show one or more issue types. These buttons have no effect on green rows. **React to issues: Any or All** Refer to [the Any/All section below](#react-to-issues-any-or-all) for details on these options. **Grid options**

Grid options drop-down menu showing various checkboxes selected

Use the Grid options drop-down menu to manually hide columns. Use the top checkbox to remove an entire section: Underlay, Overlay, Tunnels, LAN or App Tests. These options are remembered for the rest of the session but reset to the default (all columns showing) when you next log in. **Indeterminate**

A line in any top checkbox indicates a mix of checked and unchecked sub-checkboxes ### Grid details

#### Rows Rows in the grid are locations unless **Group by folder** is selected - then rows are either folders or locations. Click on a folder row to drill down to subfolders and locations. Click on a location row to open the watch status panel showing all watches in that location.

Green map pin icon - denoting a location in a green state

Green folder icon - denoting a folder in a green state

a green icon indicates no issues with any watches within the location or folder

Amber map pin icon - denoting a location in an amber state

Red folder icon - denoting a folder in a red state

if watches have issues, the colour of the location pin or folder is set by the state of the Any/All toggle, see section below

if a row has one or more watches in maintenance, an indicator is shown. Hover shows the total number of watches in maintenance and the text "Contains N watch(es) in maintenance." *** #### Columns Columns in the grid are services which might be available on a typical network and divided as shown below. If **Hide empty columns** is checked, only columns with watches are shown. **UNDERLAY** **Ethernet:** dedicated access bearers and any performance tests on the bearers **Broadband:** ADSL and SDSL bearers (which do not have a switch subwatch) **Cellular:** SNMP bearers with [Cellular Clarity](/details/details-pages/cellular-clarity.md) enabled or SD-WAN cellular uplinks **OVERLAY** **Class:** all Classes of Service and any performance tests on the classes **VLAN:** VLANs and any performance tests on the VLAN **Uplinks:** SD-WAN uplinks and any associated performance tests, see [SD-WAN Uplinks in the Grid](#sd-wan-uplinks-in-the-grid) section below **TUNNELS** **Tunnels:** SD-WAN tunnels and any associated performance tests, see [SD-WAN Tunnels in the Grid](#sd-wan-tunnels-in-the-grid) section below **LAN** **Controller Status:** Controller status watches show the state of the controller itself **Perf Agents:** Performance agents and any associated performance tests **Switch:** all switch parent bearers and switch watches **WiFi:** all Wireless Access Points **IoT:** all cameras and sensors **APP TESTS** **App Test:** containers with "Show as App Test column" enabled on the [Grid tab](https://support.highlight.net/help/admin/create_container#grid_tab), container description (if available, otherwise container name) is shown as the column header, see [App Tests in the Grid](#app-tests-in-the-grid) section below *** #### Cells

Illustration of grid cells in various states

Cells may be one of 4 colours to indicate if watches of that type exist in the location or folder: **Grey:** no watches **Green:** watches exist and none have issues **Amber**/**Red:** watches exist and some have issues If there are watches with issues, the colour of the cell is determined by the [Any/All toggle](#react-to-issues-any-or-all), see section below.

Cells with issues show the type of issues: stability, load, health or some combination of these and the duration of the most recent issue shown as: **Now:** for under 1 hour or **h:** for hours, from "1h" up to "47h" or **d:** for days, from "2d" up to ">30d" *** #### Column headers

Column header with a tooltip shown on hover

The column header shows the number of cells with issues in a column. Hover on the header to see the total cells. This is not available when **Group by folder** is selected. *** #### Sorting By default, the grid is sorted in alphanumeric order according to the first column, Folder/Location, and is not case sensitive.

Column header with cells sorted in descending order

Column header with cells sorted in ascending order

Click on a column header to sort by that column or reverse the order;\ A vertical arrow indicates which column the grid is sorted on Cells in a column are sorted by issue duration and then by Folder/Location if all other details match. ### Row colours displayed

A count of rows in each state (red/amber/green) is displayed in the panel header at all times and adapts to the Any/All and Group by folder settings.\ Click on each colour to hide or show those rows in the display. The "Reset all filters" button returns colour settings to their default The display resets to show all colours each time you log in. ### React to issues: Any or All **Watch-centric (React to issues: Any)** With this default setting, cells and rows in the grid view change colour based on the worst case of any single watch in the category or location. This view enables service provider operations teams to quickly see areas with issues to be resolved but can occasionally result in a sea of red cells and rows for relatively minor issues. With **Any** selected on the "React to issues" toggle, cells and rows are: **Grey:** For cells only, no watches in this category in this row **Green:** No issues **Amber:** Some watches are in a transitional (amber) state **Red:** Some watches are in a degraded (red) state **Location-centric (React to issues: All)** Highlight provides an alternative view which is based on the location (or folder) as a whole, rather than on any single watch. In this view an amber row indicates a location with degraded connectivity which is still online. This view is beneficial to enterprises and service providers wanting a higher-level overview of the entire network. With **All** selected on the "React to issues" toggle, cells and rows are: **Grey:** For cells only, no watches in this category in this row **Green:** No issues **Amber:** Some watches have issues and some are green, or all watches are amber **Red:** All watches have issues with at least one red

The setting of Any or All is remembered when you next log in

The count of rows in each state (red/amber/green) adapts to the Any/All setting ### SD-WAN Uplinks in the Grid SD-WAN uplinks and any associated performance tests are shown in the Uplinks column with the following exceptions: * Cellular - if the uplink has a cellular child watch, or Meraki call the interface 'cellular', it is shown in the Cellular column in the Underlay section * Site Link Broadband - if the uplink has "site link" enabled AND the bandwidth up and down values differ, it is shown in the Broadband column in the Underlay section * Site Link Ethernet - if the uplink has "site link" enabled AND the bandwidth up and down values match, it is shown in the Ethernet column in the Underlay section Find out more about [site links](https://support.highlight.net/help/reporting/site_availability). ### SD-WAN Tunnels in the Grid

Performance tests are shown in the Grid column with their parent tunnel. If the selected folder in the tree is a customer folder and contains SD-WAN tunnels, then Highlight expands the single Tunnel column to show all destination locations. The same applies to locations if their parent folder is set to customer visibility. At a glance, you can quickly see * if a location has issues with some or all destinations or * if a hub has issues with some or all its locations Find out more about [SD-WAN tunnel "To" locations](https://support.highlight.net/help/admin/sdwan_items#edit_tunnel_main_tab). ### App Tests in the Grid

If the selected folder in the tree is a customer folder and includes a container with **Show as App Test column** enabled, then Highlight shows the container as a column in the Grid. If the selected folder in the tree is an internal folder and includes one or more containers with **Show as App Test column** enabled, then Highlight shows a single aggregated column called "App Test" in the Grid. * Only the status of performance tests is included even if the container includes other watch types. * Performance test are duplicated in the Grid appearing both in the Underlay or Tunnel section and in the App Tests section if included. Find out more about [the Grid tab on a container](https://support.highlight.net/help/admin/create_container#grid_tab). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.highlight.net/status/network/grid-view.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.