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Highlight (SLM) LTD

On this page
  • Overview
  • Network Explorer
  • Status
  • Alerting
  • AppVis
  • Details page
  • Reporting
  • Audit Log
  • Admin Agent

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  1. Getting Started
  2. Useful Information

Saved Settings

Overview

Assuming the same browser is used, then some settings will be remembered when you next log in. These are known as saved or persistent settings. Two users on the same machine can have different settings saved.

This page details which settings remain only for the rest of the session and which are persisted (meaning they remain when you next log in).

Network Explorer

You can collapse/hide the Network Explorer panel completely.

You can also adjust the width of the panel by hovering over the blue line on the right until the cursor changes.

These settings stay in place for the remainder of the session but will reset to default (Network Explorer visible and at default width of 281 pixels) when you next log in.

Use this button to expand the Network Explorer tree if it's collapsed.

Favourites

Use the triangle to expand/collapse Favourites. This setting will be remembered when you next log in.

Status

Service and location tiles

Settings are saved for the session or persistent as listed below:

  1. Auto refresh

    The auto refresh setting defaults to On and refreshes the display every 180 seconds. Setting auto refresh to Off will be remembered for the rest of the session but will reset to On when you next log in.

  2. Options panel

    If you leave the options panel open for Services or Locations, it will be open when you next log in. All the check box settings in Services and Locations will remain for the rest of the session but will reset to their default when you next log in.

  3. Expand/collapse

    The state of expand/collapse for each panel will be remembered when you next log in.

  4. Tiles/Grid

    The option of Tiles or Grid is remembered when you next log in.

  5. Tile size

    Any changes to tile size will be remembered when you next log in.

  6. Check boxes

    All the check box settings in Services and Locations will remain for the rest of the session but will reset to their default when you next log in.

  7. React to issues

    The state of the Any/All toggle will be remembered when you next log in.


Grid view

  1. Tiles/Grid

    The option of Tiles or Grid is remembered when you next log in.

  2. Check boxes

    All the check box settings remain for the rest of the session but reset to their default when you next log in EXCEPT Hide empty columns which is remembered when you next log in.

  3. React to issues

    The state of the Any/All toggle will be remembered when you next log in.

  4. Grid options

    These options are remembered for the rest of the session but reset to the default (all columns showing) when you next log in.


Watch Status panel

The choice of Name or Description will be remembered when you next log in. The selection of A - Z, Issues or Type is remembered when you next login.


Alerting

Show in subfolders The state of this check box will be remembered when you next log in

AppVis

The Groups filter will be remembered when you next log in. This means you can choose to only show applications in the group Critical, for example, each time you log into Highlight. The Groups filter will remain blue to show that the AppVis page is filtered.

All other AppVis settings return to their default values when you next log in.

Details page

Settings are saved just for the session or persistent as listed below:

  1. Time zone

    The time zone always defaults to the watch's time zone, so if you change the time zone when viewing one watch then go to the Details page for another watch, the time zone will change to the time zone of the new watch.

  2. Business Hours

    The business hours setting defaults to On. Setting business hours to Off will be remembered when you next log in.

  3. Auto Refresh

    The auto refresh setting defaults to Off. Setting auto refresh to On will be remembered for the rest of the session but will reset to Off when you next log in.

  4. Time Period

    The initial time period (Day, Week or Month) depends on how you arrived at the Details page - via a heat tile and watch status card shows Today, via Reporting shows the time period selected. If you change the time period, it remains in place whilst on the page.

  5. Date

    The selected date will be remembered whilst on the page.

  6. Side bar

    The toggle setting will be remembered when you next log in.

  7. Expand/Collapse

    The state of expand/collapse for each panel will be remembered for the rest of the session and persist when you next log in.

  8. Traffic Analysis (Flow)

    The selection of Applications, Hosts, or Conversations; Graph or Text; and 24 hour or Last hour (available for Today only) will be remembered for the rest of the session and persist when you next log in.

  9. Traffic Analysis (NBAR)

    The selection of 1 Hour or 30 Minutes will be remembered for the rest of the session but default to 1 hour when you next log in.

  10. Line Availability

    The checkbox display settings will be remembered when you next log in.

  11. Broadband Bandwidth

    The checkbox display settings will be remembered when you next log in.

  12. Cellular Signal Strength

    The toggle setting will be remembered when you next log in.

Reporting

The state of all settings remembered for the remainder of the session but will reset to default when you next log in

  1. Time period

    The selected time period (Day, Week or Month), default is Week

  2. Date

    The selected date will be remembered for the remainder of the session, the default date is the Sunday of the current week

  3. On

    The type of report selected

  4. Sort by

    The selected option

  5. Period

    The selected option

  6. Results

    The selected option

  7. Show

    The check box settings

  8. Filters

    Any settings of Text, Exceptions and Business Hours

Audit Log

Your search criteria and filters are saved during the current session but will reset when you next log in.

Admin Agent

Show in subfolders The state of this check box will be remembered for the rest of the session and persist when you next log in.

Auto Refresh

The auto refresh setting, either Off or On (refreshes the display every 60 seconds) will be remembered for the rest of the session and persist when you next log in.

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Last updated 3 months ago

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heat tiles
grid view
watch status pane
alerting
AppVis.
the Details page
reporting
Highlight Audit Lo