Admin

These pages all link back to our Classic Help & Support Centre

The Admin button is only available to those with Admin permissions such as Manage users, Manage folders/locations, etc. This section explains how Admin users can create, edit, delete and move folders, locations, watches and users. It also covers more advanced functionality such as alerting thresholds, sensitivity settings, bulkloading, and setting up performance tests, switches, WiFi, NBAR and Flow.

Admin tabs

• Browse Admin search, filter and create

• Pending Edit pending watches

• Agents Create and manage agents

• Controllers Link to other controller and controller watches pages or see section below

Highlight tree structure

• Create tree Create/edit folder or location

• Move Move folders, locations, users and watches

• Business Hours How to set up business hours plus where in Highlight they are used

• CCD How to set up Highlight to define which classes to discover

Watches/Controllers/Containers

A watch is defined in our glossary as “an individual monitoring task that Highlight carries out to collect a specific set of information from a given device at regular intervals.”

• New watch Create a new watch in Admin Pending

• Bulkload watchesProcedure for bulkloading new watches

• SNMP pending Edit and activate watches in Highlight which are not yet live

• Edit watch Change existing watches

• Watch fields An infographic

• Legacy controller Create a legacy WiFi controller or edit an existing controller

• ContainerCreate a container or edit an existing container

Controllers and Controller watches: SD-WAN uplinks, tunnels, WiFi, switches plus performance agents

• Link to pages Link to related pages

• Controller Admin How to use the Admin page showing controllers, devices, watches and tunnels

• Controllers Create and manage controllers

• Discovered items Edit autodiscovered devices, watches, tunnels, switches, WAPs and performance agents

• Controller pending How to use pending for controller watches

Users

• Users Create, edit or delete a user account, permissions explained

Performance testing

• Create tests Set up performance tests in Highlight

• Performance testsBulkload performance tests procedure

• Create test template Set up or edit performance test templates

Alerting

Customise the thresholds and sensitivity which Highlight uses to generate alerts (if set up) and change heat tile colour

• ThresholdsCustomise alerting thresholds for WiFi, bearers and classes

• SensitivityCustomise when alerts are sent and when heat tiles change colour

Application monitoring

• NBAR Set up Cisco NBAR

• Flow Set up Flow

• AppVis Set up AppVis™ on a watch

WiFi monitoring - legacy

• WiFi controllers Add or edit WiFi controller (for Aruba AirWave, Aruba Instant On, Cisco, Ruckus and Ubiquiti)

Switch monitoring

• Switch Add switch monitoring to a watch and set which ports are critical