Pending SNMP
Edit and activate SNMP watches which are not yet live in Highlight
Overview
The Admin Pending page shows details of all pending watches in or beneath the folder selected in the Network Explorer tree. These watches are not currently live in Highlight so not yet being monitored.
Find out more about creating or editing a watch.
Controls
At the top right of the panel:
Refresh
Refresh the page, especially useful if tests are showing as In progress
Download
Download the information in the table to a CSV file. The download respects the current filter settings
Filter the table using:
Filter: watches from the currently displayed group are filtered according to the text in the Path, Location, Watch Name or IP Address fields
Group: use the drop-down list to display watches from a particular group
Test status: use the drop-down list to view watches in one or more test states — Untested, In progress, Successful, Failed or Interface issue (see Test states below). Use Select all to check or uncheck all states at once.
Create Watch creates a new watch in the pending list — see creating or editing a watch. This button will only work if a location (or folder containing the target location) is selected in the Network Explorer tree.
If the box on the left of one or more watches is checked, the following four buttons appear at the top of the page and apply to all selected watches:
Delete
Remove selected watches permanently from the pending list
Reassign
Move selected watches to another group — enter an existing or new group name
Test
Technically test selected watches to confirm the configured IP address(es) with security credentials provided are reachable and responsive
Activate
Make selected watches live in Highlight and start polling
Pending Watches Table
It may be useful to sort the list so all untested or inactivated watches can be processed together. Sort by clicking on a column header — an arrow indicates ascending or descending sort order. It is not possible to sort by IP Address.
Click on any line to view or edit details of that watch.
The table shows 50 watches per page — use the pagination controls at the bottom of the panel to move between pages.
The columns are:
Checkbox
Use to select all or a subset of watches
Edit
Use to view or edit details of the watch
Path
The folder path for the location
Location
Position in the network tree
Watch Name
A unique name provided when the watch was added to the pending list
Added
The date the watch was added to the pending list
IP Address
Internet Protocol address
OM
Order Management — what is shown depends on your permissions, see below
Test
Click Test to technically test the watch from this page. Hover over the button to see a summary of the device's IP address, SNMP credentials and selected interface. The current test state is shown alongside the button — see Test states below
Activate
Once a watch has been created, approved and successfully tested, with an interface selected, make it live by clicking Activate, which removes the watch from the pending list and sends an email (from the noreply@highlight.net address) to the Contact name for the folder. The button is unavailable if the watch has not been approved by Order Management or if the test has not been successfully completed
Test states
Untested — the test has not yet been attempted
In progress — the test has started but not yet completed
Successful — the previous test succeeded
Failed — the previous test failed
Interface issue — no interface was selected following a successful test, or a previously selected interface is currently unavailable
OM (Order Management)
What is shown in the OM column changes based on user permissions:
Approve new watches — with this permission you see a toggle: switch it on to approve the watch, or off to remove approval
View pending list (without Approve new watches) — you see a green tick or a red cross depending on whether the order has been approved by another user
User Permissions
If you do not have the permission Approve new watches, then only a green tick or a red cross will show under OM (Order Management).
If you do not have the permission Activate new watches, then the Activate buttons will be inactive (greyed out).
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