Controller WiFi

Insight UI - Consolidated Admin

Overview

This page explains how to create and edit individual WiFi controllers in Highlight. Once created, Highlight automatically discovers the access points associated with a controller (usually within 30 minutes) and APs can then be moved to a different location from the controller.

After initial discovery, Highlight periodically refreshes the list of APs. Descriptive information (configured into the AP by the Wireless LAN administrator) is collected by Highlight for each AP on discovery and then updated periodically.

For Cisco Meraki and Extreme, use this alternative method to create a controller.

To Create a WiFi Controller: Select a location in Admin and click + then Create WiFi Controller.

Main - Controller details

Field	Details
Controller	Enabled (green toggle) or Disabled (red toggle). When disabled, Highlight stops collecting data. Existing associated APs remain in Highlight but receive no data. New APs are not discovered.
Name	Required. Maximum 100 characters.
Description	Optional. Maximum 100 characters.
Reference	Optional. Maximum 50 characters.
Alerting	Unchecked by default. When checked, controller contact failures show blue blips on the Access Point chart’s Availability line. No alerts are sent. The watch status card and heat tile do not change to amber or red.
Type	Choose from the drop-down list. Available types depend on enabled controllers. The controller type cannot change after saving.

Possible list of controller types

Aruba AirWave

Contact your Aruba AirWave administrator to obtain these details.

Field	Details
Hostname	Required. The DNS name or IP address of the controller.
Ignore certificate errors	Unchecked by default. Checking this option disables all certificate validation. This is a security risk and not advised for production deployments.
Port	Required. Set to 443 by default.
User	Required. Maximum 100 characters.
Password	Optional when initially creating in Highlight, but will be required to connect to the controller. Maximum 100 characters.

Ruckus

Contact your Ruckus administrator to obtain these details.

The Ruckus SmartZone controller must have a valid TLS certificate installed, and it must be assigned to the Management Web service. The certificate authority must be trusted by the machine that the agent is installed on.

Field	Details
Hostname	Required. Maximum 255 characters.
User	Required. Maximum 100 characters.
Password	Required. Maximum 100 characters.

Ubiquiti

Contact your Ubiquiti administrator to obtain these details.

Field	Details
Hostname	Required. The DNS name or IP address of the controller.
Ignore certificate errors	Unchecked by default. Checking this option disables all certificate validation. This is a security risk and not advised for production deployments.
Port	Required. Set to 8443 by default.
User	Required. Maximum 100 characters. The user must have role set to read-only and "Allow system stats access" under global/site permissions, as a minimum.
Password	Required. Maximum 100 characters.
UniFi site name	Required. Set to Default if not changed.

A UniFi site name can only be entered on the initial creation of a controller. If the controller has been saved, then the site name is fixed. You can, however, delete a controller and recreate it with a different site name.

SNMP v2 (Aruba Instant On and Cisco)

Aruba and Cisco WiFi controllers can be added by this method.

Field	Details
Address	Required. The IP address or host name of the WiFi controller. Maximum 100 characters.
Community	Required. The community string can contain any characters except spaces, up to a maximum of 100 characters.

Edit a WiFi Controller

To edit a WiFi controller, click its row in Admin. You can also open the parent controller from any of its discovered Access Points.

On edit, the Main section shows an Access points count for the controller.

If no access points are found, the panel displays: "No Access Points found for this Controller. It may have none, be disabled, or Highlight may still be discovering them — autodiscovery can take up to 30 minutes."

Alerting Thresholds

Admin users can customise the thresholds which Highlight uses to generate alert emails (if set up) and change the colour of heat tiles. You can define thresholds on a folder or location. Each setting is inherited by everything below that point unless you override it. Each value is labelled with an icon to indicate which alerting metric it affects: Stability, Load, or Health.

See WiFi Alerting Thresholds for more information.